Services

Residential Commercial Extra Hauling Clean Up Containers Recycling City of Kendallville Residents

Service Guidelines

  • Put trash out the night before your service day because route times may fluctuate.
  • Our tote options: 64 & 96 gallon.  All customers must use one of our totes for service.  Tote rates are based on normal household trash.  Construction type material will be charged extra!  Any bags beyond the tote is $2.00 per bag (33 gal).  Bigger heavier bags will be charged extra!  Lid of tote can be open 6 inches without being charged extra. Excessive trash will be left behind unless you call and make arrangements with the office.
  • Total charges are payable by due date stated on the bill.   A $4.00 late fee will be charged on past due balances.  ALL past due accounts with balances will be disconnected by the due date! If discontinued, a $25.00 restart fee will apply and must be paid before restarting service.
  • Holiday Notice: No pick-up on the following holidays:  New Year’s Day, Memorial Day, Labor Day, July 4th,  Thanksgiving, and Christmas day.  Weeks containing these holidays, trash service will be one day later, starting after the holiday.
  • To get holiday information direct – email us at info@ncdisposal.com with Holiday Info in the subject line. You can always call office after hours and listen to our machine for holiday hours.
  • We cannot haul the following items: batteries, tires, yard waste, wet paint, oil, electronics, fluorescent light bulbs or other hazardous wastes, concrete, brick, dirt or ashes.  Diabetic needles can be hauled in hard plastic containers.
  • Appliances , furniture or big items can be arranged for special pick-up.  Hauling fee will apply.  You will need to call the office to arrange for such items.
  • There is a $25.00 charge for returned checks.
  • Autopay can be set up online or by calling into the office.  You can pay online at www.NCDisposal.com   
  • Autopay Residential accounts will be processed on the 3rd of the first month of the new billing quarter.  Commercial accounts will be processed on the 3rd of each billing month.

Residential

Residential Trash Totes
96 Gallon Tote
Service is what is in tote each week*   Bags outside tote – $2.00 /bag $28.25/mo
64 Gallon Tote
Service is what is in tote each week*   Bags outside tote – $2.00 /bag $27.25/mo
    *Heaping totes will be charged extra             Per bag rate   $2.00/bag

100_0816 (2)When using your own cans, all trash must be bagged–failure to do so will result in having to use one of our totes.  Totes are the property of Noble County Disposal, Inc. This pricing is for normal household trash each week…extra pricing applies to heavier trash (EX: Construction materials, carpet, drywall).  Heaping totes will be charged for extra bags. (we give a 6″ leeway for the lid opening).  Mishandling or abusing totes beyond normal wear and tear will result in $75 replacement fee. Please call office in reference to details. If you are interested in a residential tote, call (260) 349-9150 or (800) 292-9098.

Due to Indiana regulations:  No electronics can be disposed of on route (Indiana Code 13-20.5)  with municipal waste that is intended for disposal at a landfill or intended for disposal by burning or incineration.    Electronics referring to: Computer Monitors, computers, televisions, printers, computer peripherals (such as keyboards and mice), DVD players, VCR’s, or fax machines.   

 

Commercial

We offer the following Commercial Services

2yd through 8yd containers

We offer service daily, bi-weekly, weekly, bi-monthly, & monthly to meet your needs.

No contracts required.

No surcharges or environmental fees.

Gone Green? We offer several green programs that will suit your needs!

If you are interested in any of our commercial services, please contact Amy Arnold or Brice Arnold at (260) 349-9150 or (800) 292-9098 or via email at amy@ncdisposal.com or brice@ncdisposal.com

Extra Hauling

Items that carry an extra charge will not be hauled without prior approval by customer!

You must call the office to arrange pick up.

The following items require special attention:

Items taken on route (extra charge)

Overstuffed Recliner, Mattress/Box Springs, Sofas, Table and chairs. 

Items requiring Special Hauling

Refrigerator, Freezers, Stove, Washer & Dryers, and Water Heaters

If you are interested in a extra hauling, call (260) 349-9150 or (800) 292-9098.

Clean Up Containers

2-Week Rental Period

100_0819 (4)
3yd (6.5′ long, 6′ wide, 4′ high)
4yd (7.5′ long, 6′ wide, 4′ high)
6yd (10′ long, 6′ wide, 4′ high)
*Noble County Disposal is not responsible for yard damage due to placement of clean up containers


If you are interested in a clean up container, call (260) 349-9150 or (800) 292-9098.

Recycling

$8.00 per month

The fee includes one recycling tote with a yellow lid (64 or 96 gallon) and 2 pick ups per month. All recyclables must fit in tote each pick up. Additional totes can be requested for a minimal fee.

View 2024 Recycling Schedule

Recycling Guidelines

Plastics Milk Jugs, water bottles, detergent bottles and plastics labeled #1-#7
Glass Bottles and jars only. Remove all lids and rings. Must be rinsed out. No window glass or light bulbs.
Steel food cans, Tin cans, Aluminum cans
Aluminum foil, Pie plates
All must be rinsed and clean of good debris.
Cardboard Chipboard, Corrugated cardboard, cereal boxes, mailing boxes and any non-coated boxes. All boxes must be broken down.
Newspaper Please make sure to bundle together or store in paper bags.

We DO NOT accept plastic store bags, paper, books, magazines, junk mail, regular mailers or Styrofoam. If these items are in your recycling tote it is considered contaminated recycling and will be left behind. If we have to dump your recycling as trash it will be an extra $8.00 and added to your bill.

Recycling must be set out the night before your service day to guarantee pick up. All recycling must be to the street. No alley pick up.

City of Kendallville Residents

We are proud to offer the trash and recycling pickup service to the residents of the City of Kendallville. For more information on weekly trash pickup and answers to common questions, please see below.

View Kendallville Trash Pickup Schedule

Weekly Trash Pick Up Q & A

When does the weekly trash and twice monthly recycling pick-up begin?

This will start January 1, 2021.

Who is included in weekly trash and twice monthly recycling pick-up?

One & two family dwellings within the City Limits.

What day of the week will my trash be picked up?

Please visit the City of Kendallville website www.kendallville-in.org to view a pick-up map or call the City Clerk’s Office at (260) 347-0852.

When will my recycling be picked up?

Recycling pickup will take place on the 1st and 3rd weeks of the month with your trash pick-up.

What holidays will affect any service days?

The holidays that will possibly affect service days will be New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day. If these holidays fall during the Monday-Friday work week service days will be pushed back one service day. Example: Wednesday will be on Thursday, Thursday will be on Friday and Friday will be on Saturday. If stated holidays fall on a Saturday or Sunday, then service will be on the normal pick up day.

What should I do if I currently have a tote with Noble County Disposal?

You need to continue using the tote you currently have. If you want a bigger tote than what you are currently using, please call the Noble County Disposal office and they will swap your current tote with the large 96 gallon tote.

May I continue to use my trash container that I purchased myself?

No. All totes must be issued from Noble County Disposal. These are designed for pick up with their trucks.

How will I know the difference between my trash tote and recycling tote?

Your trash tote will have a black lid and your recycling tote will have a yellow lid.

If I do not need the large 96 gallon tote can I choose to go with a smaller tote?

Yes. Smaller sizes are available for those who do not generate much trash and cannot handle a larger tote. The monthly fee will remain the same regardless of the size you use.

Currently I use 2 – 96 gallon totes. How does that work?

Each eligible household is only provided with 1 – 96 gallon tote and 1 – 96 gallon recycling tote. If you feel you need the 2nd 96 gallon tote, you will have to call Noble County Disposal and pay for the usage of the 2nd tote.

What happens if I have more bags than what will fit in my tote?

Noble County Disposal will only dump what will fit inside the tote per week. If you have extra bags you will have to call the NCD office with a count of how many extra bags and prepay for that amount before your service day. If not, they will be left behind and you will have to make your own arrangements for the extra trash. Extra trash that is put in recycling totes will also be left behind. Recycling totes are for recycling only.

What type of material can I put in the trash tote?

The tote is for regular household trash only. No yard waste, leaves, concrete, brick, dirt, rocks, paint, ashes, cardboard, construction material or hazardous waste.

We are remodeling the house. Can I put remodeling material in my trash tote?

No. The tote is for regular weekly trash only. A picture will be taken of contents and remodeling material will be left behind.

Can electronics or fluorescent bulbs be put in my tote as trash?

No. No electronics or fluorescent bulbs of any kind can be thrown away in the weekly trash. Electronics and fluorescent bulbs must be recycled. You can take them to the Noble County Disposal Office on Highway 6. TV’s, CRT Monitors, printers and fluorescent bulbs do have a minimal fee. All other electronics are free. (Ex: towers, laptops, mouse, keyboard, speakers, radios, telephones, receivers, phones etc.) You can always call the Noble County Disposal office (260) 349-9150 for more details.

Does the trash need to be bagged in my trash tote?

Yes. It is always best to bag your household trash. This helps keep trash from blowing out of the truck and into the city streets.

Am I required to participate in the recycling program?

While participation is not a strict requirement, recycling is strongly encouraged. Recycling is made easy by utilizing the “all in one” recycling tote. If you decide not to use the recycling tote the recycling fee still applies. You will have to make arrangements with Noble County Disposal to pick up the recycling tote for non use.

What can be recycled in the recycling tote?

Cardboard (must be broke down and easily fit in tote), aluminum cans, water bottles, plastic containers, milk jugs, detergent bottles, newspaper, and tin cans. All food containers must be rinsed out and no lids on any containers or water bottles. Plastic store bags are NOT recyclable! No electronics or batteries of any kind! If the driver notices you have not recycled correctly your recycling will be left behind.

Does the recycling need to be bagged in my recycling tote?

No. The recycling center is asking that recycling not to be put in plastic bags because it makes it harder to sort. Recycling can be comingled in your tote for pick up.

What happens if the tote I am using breaks?

This does happen occasionally…lids crack, wheels break, etc. If this happens, please call the Noble County Disposal office and report it. The tote will be swapped out or the parts will be replaced the following week on your service day. If the tote is damaged negligently or intentionally by the customer, he/she will be charged for any repairs or the replacement of the tote.

What if my trash tote or recycling tote comes up missing?

Every eligible household will get a trash tote and recycling tote with a serial number on the front of their tote. The serial number will be linked to your address. It is with great importance you keep track of your totes. If your tote has been missing longer than 48 hours another tote will be issued. If this happens consecutively a replacement fee of $75.00 may occur.

Do I take my totes with me if I move to another address within the city limits?

No. Please leave your tote at the current address since the totes are tracked by their serial number associated with the address they were delivered. You will have to contact the office for additional information to moving.

I currently get my trash picked up in the alley. Will I still have alley pick up?

No. All totes will have to be moved to the street for pick up each week. Alley service will be eliminated.

Should I set the totes out to the curb a certain way for pick up?

Totes must be setting to the curb with the serial number facing the street. The totes need to be least 3 ft away from each other and other objects such as vehicles, trees, mailboxes for driver access and for safety.

When do I set my trash and recycling out for pick up?

All totes must be to the curb for pick up by 6:00 a.m. of your assigned pick up day. It is always best to set out the night before your service day. If your totes are not out for pick up when the driver comes through a picture will be taken and you will have to wait until the following week.

When do I need to remove my trash and recycling totes from the curb?

All totes must be removed from along the street by 8:00 p.m. of your service day. Any totes left out longer are subject to fines.

I have bulk items (such as a couch) to dispose of and do not want to wait until the semi-annual curbside pickup. How do I dispose of these items?

For an extra fee, you can call Noble County Disposal and schedule an extra haul for the item to be picked up or you can also haul the item yourself to Kendallville Iron & Metal.

Who do I contact if I have a problem?

If you have any billing issues, contact the City of Kendallville Clerk’s Office at (260) 347-0852. For any tote issues, contact Noble County Disposal (260) 349-9150.